Modified COVID-19 Banking Hours in Effect for Canada’s Largest Banks

Modified COVID-19 Banking Hours in Effect for Canada’s Largest Banks

These are challenging times for us all. Many banks in Canada are now operating on modified banking hours, with some branches not opening at all. 

The global outbreak of COVID-19 has left people (particularly small businesses) in difficult financial situations, which means managing finances is more top of mind than ever. We hope this list of resources and modified branch hours is of use to you and helps with your planning for the immediate future:

Bank of Montreal (BMO)

BMO has introduced a financial relief program for those impacted by COVID-19. If you’re concerned about missing a payment, sign in to your online banking and send your request through BMO’s Message Centre – they will respond as soon as possible. Customers with no access to online banking can complete an online form.

To help limit the spread of COVID-19, BMO is temporarily closing some branches across Canada. You can find your closest open branch by visiting BMO’s branch locator. This branch locator has been updated with the latest information on banking hours.

Canadian Imperial Bank of Commerce (CIBC)

CIBC is encouraging anyone that is experiencing financial hardship to complete their financial assistance form. They are experiencing a high volume of calls right now, and will get in touch once you have filled up and submitted the form.

Here is a nationwide list of CIBC branches that will remain closed for the foreseeable future. The ATMs at these locations are still available. You can locate your nearest branch and its opening hours using CIBC’s updated branch locator.

Royal Bank of Canada (RBC)

RBC has put in place financial relief programs for both personal and business clients. Much like with the other big banks in Canada, RBC’s call centre is also experiencing long wait times. Customers are being encouraged to schedule a time to speak with RBC by using this online booking tool .

RBC recently announced plans to temporarily close some of its branches nationally. You can see the full list of closed branches here.

You can check RBC’s branch locator for the most current information on your nearest branch’s opening hours.


If you’re a Scotiabank customer experiencing difficulty due to COVID-19, you can find out more about their support measures here.

Scotiabank has confirmed it will be modifying banking hours for many branches, and closing some locations. 

With regard to branches that will be temporarily closed, Scotiabank will be posting signs on doors informing customers, and will update their online branch locator as often as possible.

Toronto-Dominion (TD)

TD is also taking measures to keep employees safe, and to help struggling customers during COVID-19, which you can read more about here.

Many of TD’s branches are temporarily closed, while all others are operating under reduced hours. All branches will be closed on Sundays. 

To see which branches are closed, and to find alternative locations, you can use TD’s branch locator

As this is an evolving situation, changes to bank and branch operations continue to develop. Regardless of who you bank with, be sure to double check opening hours before visiting.

Other Helpful Topics:

Live Blog: COVID-19 Support and Resources for Small Businesses 

Introducing the Small Enterprise Exchange Directory

Update from REMITR Regarding COVID-19

Working From Home: A Guide for Small Business Owners

Remitr services remain available 24/7, meaning you can continue to make effortless payments, on time, wherever you do business. 

Remitr is the better alternative to cheques, bank visits and wire transfers (they all suck). The Remitr Global Network allows fast, often 1-day, business payments worldwide. Remitr also offers businesses a free Global Business Account for receiving online sales payouts in USD, GBP and EUR – all without the bank fees or the delays.

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